All 50 US States · Discreet Packaging · Full Order Tracking

Reliable Canada-to-US
Medication Delivery

From our CIPA-certified dispensary in Toronto to your front door — anywhere in the United States. Every shipment is packaged discreetly, tracked end-to-end, and guaranteed to arrive safely.

Standard International Shipping

Free over $150

10–14 business days · Full tracking · All 50 states

Expedited International Shipping

$29.95

5–7 business days · Priority tracking · All 50 states

All 50

US States Covered

100%

Discreet Packaging

Tracked

Every Order

Shipping Options

US Delivery Options & Rates

All shipments originate from our Health Canada-licensed dispensary in Toronto, Ontario, Canada.

Shipping Method Delivery Time Tracking Cost

Standard International

Canada Post International Tracked Packet

10–14 Business Days

FREE

on orders over $150

$14.95

on orders under $150

Expedited International

FedEx International Priority / DHL Express

5–7 Business Days

$29.95

any order value

Temperature-Controlled Shipping

Insulated packaging with gel cold packs

5–7 Business Days

$34.95

cold-pack required items

Delivery times are estimates and may vary due to US Customs processing, public holidays, or carrier delays. Orders are dispatched Monday–Friday, excluding Canadian statutory holidays.

Step by Step

The Complete Canada-to-US Shipping Process

Here's exactly what happens from the moment you place your order to the moment it arrives at your door.

1

Order Placement & Payment

Place your order through our 256-bit SSL encrypted checkout. We accept Visa, Mastercard, AmEx, and e-Check. Your card statement will show a generic business name — not a pharmacy name.

2

Prescription Verification (if applicable)

For prescription medications, our pharmacy team verifies your prescription with your physician. This step typically completes within 24 business hours. OTC orders skip this step entirely.

3

Pharmacist Review & Dispensing

A licensed Canadian pharmacist reviews your complete order, confirms product and dosage accuracy, and approves dispensing. This is a legal requirement under Ontario pharmacy legislation — not optional.

4

Packing & Customs Documentation

Your order is packed in plain, tamper-evident packaging. Customs declaration forms are completed accurately and in compliance with both Canadian Export regulations and US import guidelines for personal-use medications.

5

Dispatch & Tracking Notification

Your package is handed off to Canada Post, FedEx, or DHL (depending on selected shipping method). You receive an automated email with your full tracking number within 2–4 hours of dispatch.

6

US Customs Clearance

Packages pass through US Customs & Border Protection as part of normal international mail processing. Our extensive experience shipping to US customers means our documentation is thorough and optimized for smooth clearance.

Delivery to Your US Address

Your order is delivered by USPS, FedEx, or UPS (depending on the final US domestic carrier) to your specified address. Signature confirmation is optional. If you are not home, the carrier will leave a delivery notice or leave the package in a secure location per your carrier's standard policy.

Your Privacy Matters

100% Discreet Packaging — Guaranteed

We understand that privacy is important to our customers. NorthCare RX takes discretion seriously at every step of the fulfillment and delivery process.

  • Plain Outer Packaging

    All orders ship in plain brown or white boxes/envelopes with no pharmacy name, logo, or product description visible externally.

  • Neutral Return Address Label

    The return address label uses a neutral business trading name — not "NorthCare RX" or any pharmacy-related name.

  • Discreet Billing Descriptor

    Your credit card or bank statement will show a generic business name — not a pharmacy or health-related descriptor.

  • PIPEDA Privacy Protection

    Your personal and health information is protected by Canada's PIPEDA federal privacy law. We never sell, rent, or share customer data with third parties.

Our Delivery Guarantee

If your order is lost, significantly delayed beyond the estimated timeframe, or arrives damaged, NorthCare RX will reship your order at no additional cost or issue a full refund — your choice. No complicated claims process.

States We Ship To

NorthCare RX delivers to all 50 US states, plus Washington DC. Typical transit times by region:

East Coast (NY, FL, MA, etc.) 10–12 days
Midwest (IL, TX, OH, etc.) 11–13 days
West Coast (CA, WA, OR, etc.) 12–14 days
Alaska & Hawaii 14–18 days

US Customs Processing Note

Occasional US Customs processing can add 2–5 business days to delivery. This is standard for all international mail entering the US and is outside NorthCare RX's control. Our delivery guarantee covers any delay beyond 21 business days.

Order Status

Track Your Order

Enter your order number and email address to get a live status update on your shipment.

Can't find your order number? Check your confirmation email or contact us at [email protected]

Shipping FAQ

US Delivery — Frequently Asked Questions

How long does shipping from NorthCare RX to the US take?
Standard shipping from our Toronto dispensary to US addresses typically takes 10–14 business days after your order is dispensed. Expedited shipping arrives in 5–7 business days. All orders include a tracking number sent by email upon dispatch. Business days exclude weekends and Canadian statutory holidays.
Does NorthCare RX ship to all 50 US states?
Yes. NorthCare RX ships to all 50 US states including Alaska and Hawaii. Delivery timeframes may be slightly longer for Alaska and Hawaii (typically add 2–4 business days). We also ship to Washington DC. Contact our support team for information about shipping to US territories such as Puerto Rico or Guam.
What if my order is delayed or lost?
If your order has not arrived within 21 business days of the dispatch date, contact our support team at 1-888-555-0192 or [email protected]. We will investigate with the carrier and, at your discretion, either reship your order free of charge or issue a full refund within 5 business days.
Can I change my shipping address after placing an order?
Address changes can be accommodated if the order has not yet been dispatched. Contact our support team as soon as possible at 1-888-555-0192. Once a tracking number has been assigned, address changes are subject to the carrier's diversion policy and may incur a small fee.
How are temperature-sensitive medications shipped to the US?
Any medication requiring refrigeration or controlled temperature storage is shipped in insulated, tamper-evident packaging with gel cold packs rated to maintain proper temperature for a minimum of 48 hours. All temperature-sensitive shipments use our expedited service (5–7 days) to minimize transit time and ensure product integrity on arrival.

Ready to Place Your Order?

Certified Canadian medications, professionally packed, tracked, and delivered to your US doorstep. Free standard shipping on orders over $150.